Jawla 2v2
Jawla 2v2 support
A person reads every message. Write in English or Arabic, whichever you prefer.
Contact
Email is the fastest route. Tell us which phone you use and what you were doing when something went wrong. Expect a reply within two business days.
Common questions
Do I need an account?
No. The app works from the first launch on one phone: add players by name, deal a session and score it. An account is for playing with friends who have the app too — adding them by their handle, and seeing the score change on everybody's phone. Sign in from the card on Home or in Settings, and everything already on the phone moves to the account.
How do my friends see the score on their phones?
Everybody needs an account, and they need to be in the session: add them by their handle on the Friends tab, then pick them when you set the session up. Being in a session is what lets somebody see it and score it — there is no public link.
Does it work on a court with no signal?
Yes. Everything is kept on your phone first, so scoring, the rotation and the stats work offline. When something has not been shared yet the session page says how much, and it goes out the moment the phone is back online.
A point I scored does not show on my friend's phone.
Check the session page on your phone. If it says a point has not been shared yet, your phone is offline; it will send it as soon as it reconnects. If nothing is waiting, ask your friend to go back to the list of sessions and open it again; that reads it fresh.
Somebody cannot play this round.
Tap Change at the foot of the round's card to swap them for somebody who is resting. Only that round changes; the rest of the night stays as it was dealt. To take somebody out for the rest of the night, or add a late arrival, edit the players on the session page.
I forgot my password.
Use “Forgot your password?” on the sign-in screen. The reset link is sent to your email and opens the app so you can set a new password. If the link has expired, ask for a new one.
How do I delete my account?
Friends → the gear → Settings → Delete account, then enter your password. It happens immediately and cannot be undone. The matches you played stay in your friends' history under a label that names nobody. If you cannot sign in, see the account deletion page — a request by email is completed within 30 days.